FDRC may from time to time invite views from stakeholders on matters relevant to financial dispute resolution, including the operation, development and enhancement of services within its remit.
Through stakeholder engagement, FDRC seeks to better understand practical experience, market developments and user expectations, with a view to supporting accessible, fair, effective and trusted dispute resolution for financial institutions and their customers in Hong Kong.
Where appropriate, consultation materials and related information will be made available on this page to facilitate informed participation by stakeholders and interested members of the public.