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For In-person enquiry, please make an appointment by filling the form here.
For complaints, please visit here for details.
In case of extreme conditions, hoisting of typhoon signals No.8 or above, or black rainstorm warnings (“adverse weather conditions”), the office hours of FDRC will be adjusted as follows:
A. The FDRC will be closed when adverse weather conditions:
(a) are declared before the office hours of FDRC; or
(b) remain in force at or after 2:00 pm.
B. The FDRC will resume its service 2 hours after the adverse weather conditions have been cancelled, provided that those signals or conditions are cancelled before 2:00 pm.
The FDRC will contact the parties involved to reschedule any pre-arranged meetings if necessary.
Note:
Pre-arranged services include: