1. Privacy Policy Statement
The Financial Dispute Resolution Centre (“FDRC”, “we”, “us” or “our”) respects personal data privacy and is committed to protecting the privacy, confidentiality and security of personal data. We handle personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”), including the Data Protection Principles set out in Schedule 1 to the PDPO, and other applicable legal and regulatory requirements in Hong Kong.
This Privacy Policy explains how we collect, use, hold, disclose and protect personal data in connection with our website, dispute resolution services, enquiries, events and other public-facing activities.
2. Collection and Use of Personal Data
3. Disclosure and Transfer of Personal Data
4. Retention of Personal Data
5. Data Security
6. Links to Third-Party Websites
7. Data Access and Correction
8. Changes to this Privacy Policy
Last Update: August 2026