What is Mediation?
Mediation is a structured process comprising one or more sessions in which an impartial mediator, without adjudicating a dispute or any aspect of it, assist the parties to the dispute to do any or all of the following –
- Identify the issues in dispute;
- Explore and generate options;
- Communicate with one another;
- Reach an agreement regarding the resolution of the whole, or part, of the dispute.